Frequently Asked Questions
Everything you need to know about shopping with Eroship.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, generally ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a domestic return or exchange.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order in real-time?
Yes! Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Do you offer sustainable packaging?
At Eroship, we are committed to the environment. All orders are shipped in 100% recyclable or compostable mailers to reduce our carbon footprint.